Contact
Contact us
The hospital answers the phone every day of the year. Call us if an animal is hurt, write to us about anything else — either way, someone here will get back to you.
Call the helpline: +91 99244 18184
If you have found an animal
Found an injured or distressed animal?
Call the hospital first. Our team will tell you how to move the animal safely, or send a mobile treatment van.
9:30 am – 6:00 pm, dailyPanjrapol campus
1
Call before you move it
A wrong lift can worsen a fracture or spinal injury.
2
Contain and keep it dark
A ventilated carton in a quiet, shaded place lowers panic.
3
Note where you found it
Street animals and birds go back to their own territory once treated.
4
Bring it in, or ask for the van
Walk in at the OPD, or we dispatch a van for non-hospitalisation cases.
Get in touch
Reach the right person
One campus, one number. Tell us why you are writing and the message goes to the team that can act on it.
An animal needs help now
Call before you move it. The team will talk you through lifting it safely, or send a mobile treatment van.
What to do firstVolunteering and courses
Help at the hospital through the year, and during Uttarayan when kite-injured birds arrive in numbers.
Volunteer with usDonations and receipts
Questions about a gift, a receipt, or an overseas transfer. FCRA bank details are published in full.
Donation detailsVeterinary professionals, media and partnerships
Clinical collaboration, the Kamdhenu-approved welfare course, press visits and institutional partnerships.
For veterinary doctors
Write to us
Send a message
We read everything that arrives here. If the animal is in distress, please call instead — the phone is faster than any form.
Visit
Walk in at the Panjrapol campus
The outpatient department takes walk-ins every day. You can also drop off feed or medicine, or simply come and see the wards before you decide to give.
Ahmedabad Panjrapol Campus, Panjrapol, Ambawadi, Ahmedabad – 380015, India
9:30 am – 6:00 pm, every day
- 1
Bringing an animal in
Come straight to the outpatient department. Bring the animal contained in a ventilated carton if you can, and tell us exactly where you found it.
- 2
Dropping off supplies
Feed, bedding and unexpired medicine are all used. Ask at reception and someone will take it through to the stores.
- 3
Seeing the campus
Two operation theatres, the cat ward, the raptor flight cage and a 2,700 sq ft aviary are all on the one site.
Common questions
Before you write
Most enquiries we receive are one of these. If yours is here, you have your answer straight away.
- Call the helpline before you move it — a wrong lift can turn a fracture or a spinal injury into a permanent one. Contain the animal in a ventilated carton somewhere quiet and shaded, and note exactly where you found it: street animals and birds are returned to their own territory once they are treated. Then walk in at the outpatient department, or ask us for a mobile van if the animal does not need hospitalisation.
- Treatment is free to the animal. Jivdaya provides free medical care to un-owned domestic and stray animals, and runs a rehabilitation centre for birds, reptiles and small mammals. The medicine, the surgery and the feed are all paid for by donations.
- Un-owned domestic and stray animals, and wildlife in need of rehabilitation. The campus has separate operation theatres for animals and for birds, dog kennels, a cat ward, a monkey enclosure, a raptor flight cage, an infant ward for newborns, and a 2,700 sq ft aviary where recovering birds get flight practice before release.
- The campus is open 9:30 am to 6:00 pm and the outpatient department takes walk-ins. We are at the Ahmedabad Panjrapol Campus in Ambawadi. If you are on your way in with an injured animal, call ahead so the team is ready for you.
- Volunteers help at the hospital through the year, and we need many more hands during Uttarayan, when kite-injured birds arrive in large numbers. Fill in the volunteer form and the team will be in touch about what is needed and when.
- Yes. Indian and international donors are both welcome, and the FCRA bank details for overseas transfers are published on the donation details page. Write to us if you need a receipt or a confirmation for a gift already made.
- Nine veterinarians and two operation theatres run on this campus, and the Animal Welfare Course is approved by Kamdhenu University under a Memorandum of Understanding signed in October 2023. Get in touch through the veterinary doctors page.